All orders are sent via Royal Mail's Second Class Signed For service which takes 2-3 days. The prices currently are set at:
Royal Mail Second Class Signed For Large Letter: £2.70
Royal Mail Second Class Signed For Small Parcel: £4.20
Royal Mail Second Class Signed For Medium Parcel: £6.30
If your order goes over the 2kg limit for Royal Mail, it will be sent via a Parcelforce 48 hour service instead.
On average all orders are shipped within 1-2 working days, however at busier times (September, October and December) despatch can take up to 5 working days, so please allow more time for your order to get to you.
International shipping rates vary per country and all orders are sent via Royal Mail's Signed and Tracked International Service. If your order goes over the 2kg weight limit for International Mail, it will be sent via Parcelforce, DHL, UPS or Fedex.
Not all items ship worldwide and this is stated in the product description. If you place an order where this is stated, either your product or entire order will be cancelled and refunded.
The reason why not all items ship worldwide could be due to the size, weight or actual item itself (if it's liquid there are limits to sending internationally).
If an order arrives damaged, please make sure you take pictures of the packaging and the item/s before contacting October 31st. These image have to be forwarded to the delivery company that handled your order.